Privacy Policy
Last updated: 10/21/2025
Malindie Groceries ("we", "us", "our") is committed to protecting your privacy. This policy explains what data we collect, how we use it, and the choices you have. By using our website and services, you agree to this policy.
Information we collect
- Account data (name, email, phone) to manage your profile and orders.
- Order details (delivery address, products, totals) to fulfil purchases.
- Payment status from our providers (e.g., Stripe, Revolut). We do not store full card details.
- Device and usage information to improve performance and reliability.
How we use your information
- To process orders, payments, and deliveries.
- To provide customer support and send order notifications.
- To improve our products, content, and site experience.
- To comply with legal obligations and prevent fraud.
Sharing your information
We share data with trusted service providers only when necessary to deliver our services, such as payment processors (Stripe, Revolut), authentication (Clerk), email and logistics partners. These providers process data on our behalf under appropriate safeguards.
Cookies & tracking
We use essential cookies to keep you signed in and maintain your cart. Analytics may be used to understand site usage. You can control cookies in your browser settings.
Data retention
We retain order records as required for accounting, tax, and customer service. Account data is kept while your account is active or as needed to provide services.
Your rights
You can request access, correction, or deletion of your personal data, subject to legal requirements. For assistance, contact our support team using the information below.
Contact
For privacy requests or questions, contact us at [email protected].
